How to unzip files?
When you download a file, it will come in .zip format. You will have to unzip it. In the unzipped file, you will find three formats: SVG, DXF and PNG.
PC: Right click the zip file and click “Unzip” or “Extract” (depending on your computer)
MAC: Just double click on the zip file and it will unzip.
iPhone: Download the ‘iZip’ app from the App Store. Unzip the file using the application. Import it into the software application.
Android: select the file and click ‘Extract’. Import the software application and use it.
You will receive an email with download links for your digital purchase.
There will also be a download link on your order confirmation page directly after payment.
How do I download files?
You will be directed to your account immediately after purchase, where you can download your files from the download link in the menu on the left. On the download page, the download button. Click there and the download will begin.
You will also receive an email receipt from us with the download link within the email. If you haven’t received this email, please check your spam / junk folder as they occasionally end up there.
I can’t open / find SVG files after unzipping them
Our files come in four formats. DXF, SVG, PNG and EPS. You will find these formats in the zip file you download. Sometimes the SVG file has a browser icon (Chrome or Internet Explorer). You need to load that into your software.
There was no SVG file in the zip folder?
All my designs have an SVG file included. The SVG sometimes adopts the browser icon from the moment it is downloaded as (Microsoft Edge, Chrome, Internet Explorer, or Chrome HTML); This change is due to the installation of extensions of the main browser. But do not worry everything works fine, no problems.
Load the SVG file with the browser icon in your software as you normally would, it should work fine. You can also identify the SVG by the file name, which ends in .svg. If you still can’t access it, please contact me and I will email it to you.
How can I work with PNG files for plate printing on transfer paper?
- Open the PNG or JPEG files from your download in any software that can open clip art, such as Microsoft Powerpoint or Apple Photos.
- Adjust the image size to suit your needs. All PNG and JPEG files are saved at the highest quality and 300ppi, and as such will maintain excellent resolution when resized.
- Select File, Print. Your print options will now appear.
- Select mirror image (sometimes called reverse image or flip horizontally) in your inkjet printer settings.
- Proceed to print.
Does this include a business license?
PLEASE NOTE Original images can be found on Google. You are paying for the time to create the cut lines, prepare the vector file package, and enhancements. I do not sell or claim ownership of the character clipart or graphics, or the characters used in the files, therefore a commercial license cannot be granted and the packages are for personal use only.
How much is the shipping?
All items for sale on this website are digital. No physical items will be shipped to you. You will be able to download your digital file purchase once your payment has been made and cleared.
Can I sell your designs on physical items that I sell in my own store?
Yes absolutely! You can use layouts on up to 500 physical items per layout. These files cannot be resold, shared or distributed in any way.
Can I sell your designs on on-demand sites or sell in my own store?
No, it is not allowed to resell, share or distribute files in digital format independently.
Reselling on ETSY is not permitted.
PLEASE NOTE: You may not use, upload, or sell these designs on any print-on-demand website such as Zazzle, Amazon Merch, Teespring, Spreadshirt, or any other drop shipping design and charge sites.
Do you offer refunds?
By the very nature of digital downloads, these files are not “returnable”. As such, we do not offer refunds or exchanges for any reason. For this reason, we ask that you take the time to verify that you are purchasing file types that will work with your machine and for your needs.
Can I use these files if I don’t have a cutting machine?
Yes absolutely. You can use the PNG file for ironing on transfers and printing on paper. Set the required print size on your printer before printing.
Why are there filled areas in the SVG in Cricut Design Space?
Cricut Design Space sometimes experiences problems with SVG files. If, for example, you see areas filled with black in letter loops, follow the troubleshooting guide on my website, which has three quick and easy ways to fix this problem.
If none of the above works, your files may have been corrupted during the download, so please contact me and I will forward the file directly to your email address.
Are your designs layered? How do I work with each layer?
Many of the designs sold here consist of two or more layers. You can always tell which designs are multi-layered as they will be multi-colored. For example, listings shown in five colors will have five layers and listings shown in one color are just one cut.
